Refund policy

Return and Refund Policy

At Beauty Boutique Tanning, we want you to be happy with your purchase. Due to the nature of our beauty and tanning products, we do not accept returns or refunds for change-of-mind purchases where the law allows us to exclude them.

Change-of-mind returns

We do not accept returns or offer refunds simply because you have changed your mind, except where you have a legal right to cancel your order under applicable consumer law.

For sealed products that are unsuitable for return for health or hygiene reasons, the right to cancel does not apply once the product has been unsealed after delivery.

Please do not open or use a product if you intend to exercise a cancellation right.

Faulty, damaged or incorrect items

Please check your order as soon as you receive it.

If your item arrives damaged, defective, faulty, or you have received the wrong item, please contact us as soon as possible at beautyboutique.tanninggg@gmail.com with your order number and details of the issue. Photos may be requested to help us assess the problem.

Where required by UK consumer law, we will provide an appropriate remedy, which may include a repair, replacement or refund.

Refunds

Where you are legally entitled to a refund, we will process the refund in accordance with applicable UK consumer law and using the original payment method where required.

Your statutory consumer rights are not affected by this policy.

How to contact us

For any questions regarding returns, refunds or faulty items, please contact:

Email: beautyboutique.tanninggg@gmail.com